The role of ambidextrous leadership in developing team-level ambidexterity: Exploring the supporting roles of reflective conversations and ambidextrous HRM

This study highlights how constructs of importance to management in Africa – ambidextrous leadership and team learning can extend or modify our existing theories. Adopting an exploratory design with interpretive philosophy, this explores supermarket store managers engage their subordinates sessions enable collective ambidexterity, facilitated by the presence reflective conversations (RC) human resource (HRM) policies practices. Based on raw data, we develop a process-based model that shows behaviors help team-level including supporting roles RC HRM practices process. thus seeks motivate theoretically future ambidexterity research Africa, as theoretical ideas themes be replicated broadly applied continent. will, therefore, contribute development African literature and, accordingly, adds significant value mainstream literature.